Problem: Hiring managers want to feel they have hired candidates without unconscious bias
Solution: Replace a standard phone interview with a blind interview
What is human interaction these days?
Most of us rarely interact in real life (IRL). IRL meaning human to human/person to person: We text through many avenues: phone/Slack/IG/Facebook/Reddit. We email. We use chat functions for help support to avoid hopping on a dreaded phone call not knowing how long the wait will be to get on the phone with someone and whether or not there will be a language barrier. We can ring up a transaction in…
Icons make our lives more seamless (in theory). We are all living busier lives these days and therefore need to be able to navigate through our world without hindrances, where possible- both in our digital world and analog world.
As we become more and more globally connected, icons help bridge language barriers. This is helpful in the office, public transit stations, malls, roads and streets, schools, arenas, and wherever else large groups of people mix together that aren’t all necessarily from the same place.
The key is making sure icons are UNIVERSAL. …
Patterns and Flows
A site that I browse often is Etsy. It’s my “respectable” shopping site, compared to the giant e-commerce sites, that undercut competitors, and instead supports small businesses.
Etsy’s website follows typical e-commerce website patterns. On the landing page, there are various categories you can click on the banner, or you can “Search for anything” above the banner categories.
Then below, if you are in the mood to scroll, there’s:
Suggested Searches (based on recent activity)
Our Picks for You
With Instagram’s latest update, I’ve noticed some of the newer aspects of the update are actually quite frustrating. I’d like to go over some of these aspects with you.
When going to post a story, there have been times when I have had to search what some of the icons mean.
The underlined icons in this picture are not all native elements to the user. The user has not seen all of the icons before in other apps and websites they’ve used. There is no offer of clarity in proximity to the icons.
How learnable are these icons for people…
I’m just going to say right off the bat- voice interfaces for technology are information architect’s best friend, and then they’re not (right now).
If you think about the definition of Information Architecture: Organize and structure information to improve findability and discoverability- one might think that voice recognition technology might be both the user (you’re literally just talking to a device) and designer’s (there is no visual component) best friend from a simplicity standpoint. But, looking into the landscape further, it might be a love/hate relationship for both sides.
It’s pretty crazy to think that Siri has been around for…
Goal: To create a landing page for an online plant store. I am to understand the user to ensure that I include their needs when building out a landing page.
Methods and preferences of purchasing:
Think about what the faulty assumptions that contributed to the failure.
So called failure: Implementing Crowlers into my brewery’s tasting room
There is a drinking/holding vessel called a Crowler. A Crowler is a 32oz aluminum can that holds beer. Two pints of beer. You’ll see Crowlers in places that are draft-only establishments, and don’t can or bottle their product in some fashion. Or, breweries use them to Crowler draft-only products, even when they package their other products, as a way for their guests to be able to take their draft-only product home, which is the case for my brewery. …
Think about these questions: What is an ATM (both functionally and metaphorically)? How and why would a child use an ATM? What are the possibilities or features a kid may need for using an ATM? Is there an educational aspect at play?
What is an ATM? An ATM is an automated teller machine. This machine took the place of a human in the 1960s. An ATM allows you to take money out, deposit money or checks, and check account balances any time of the day. …
To me, the main difference of what makes a product good versus great really depends on how convenient the product is and how it makes me feel. It needs to be convenient to learn and convenient to keep using every time I use the product. Disruption in my flow is frustrating, as I have a million thoughts happening in my brain at once, and to get side barred by disruption with using a product, adds unnecessary frustration to my flow. …